Refund policy

Refunds are only available if I cannot deliver your reading within the turn-around time stated on the Disclaimers & Waivers page.
This is currently within 14 working days OR 21 working days  in rare cases such as unexpected illness - UNLESS stated differently on the booking page when making your purchase. 

PLEASE NOTE: Pre-Orders and some Selected Services may hold a longer waiting period for delivery - please check the product description box before booking - to ensure you are happy with the wait time.

Refunds are not accepted once I have completed your service
These are digital, bespoke and custom created services, therefore non-returnable.

Transparency, Communication and Integrity are important ingredients of this business and who we are,
therefore I shall contact you directly via email in the unusual instance where there is an unexpected delay.

You are always welcome to contact me here if needed:
AuraRoseGuidance@gmail.com